An issue has been identified that is preventing Empower software from loading on Accent devices. Read more for detailed instructions for how to fix your device. We sincerely apologize for any inconvenience this may have caused.
With the release of NuVoice™ version 2.09, Accent devices now support all major Windows 10 updates, including the recent "Spring Creator’s Update." We recommend keeping any Accent devices that are connected to the Internet up to date with the most recent security patches from Microsoft.
For instructions on updating your NuVoice software to the latest version to ensure compatibility: