Troubleshooting
Articles
- Do You Have Problems with Infrared?
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PRC devices that have infrared capability include the Vantage, Vanguard, Pathfinder, the latest SpringBoard 2 if you purchased the IR upgrad...
- How do I Adjust the Contrast/Brightness of my Screen in the Pathfinder?
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You can adjust the backlighting and the contrast of the display in the FEEDBACK menu. 1. Select the STATUS button twice.2. Enter the Feedbac...
- How do I Enter/Exit Shipping Mode on My Pathfinder?
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Enter Shipping Mode:If you need to ship the Pathfinder to a different destination, always put the device in shipping mode before mailing it....
- How do I get my Pathfinder Plus to Speak?
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If your Pathfinder Plus is not speaking check the following settings:1. If your words are coming up on the display but there is no sound, c...
- How do I Recalibrate the Touch Screen on my Pathfinder?
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Over time you may notice that the icons and images on the Pathfinder's screen do not speak the correct message for the icon you selected. Th...
- How do I Reset My Pathfinder (software version 1.09 and lower)
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Below are some basic resets that you can try if your device is not working properly. Resets are especially helpful if your find you can't tu...
- How to reset the Pathfinder with 2.0 and 3.0 software if it is locked up.
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Below are some basic resets that you can try if your device is not working properly. Resets are especially helpful if your find you can't tu...
- My Device's Voice does not Sound Like it Used To!
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The SPEECH menu is available for synthesized speech. From it you can choose the voice you want the Pathfinder to use for speaking messages a...
- Why do I Have the Letter L Beside my Date and Time?
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If you have a letter L in your lower right section of your display, this means that Data Logging is activated.What is Data Logging (also cal...
- Why does my Clear-Display key not Work?
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When the Clear Display key does not work, it is usually because you have a Notebook open by accident. Whenever a Notebook is open, the Cl...
- Why does My Device Say "IR Remote Device is Not Responding?"
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Problem: Every time you try to speak a message you see the message, "IR remote device is not responding, press A1 to cancel"...
- Why does My Voice Sound Different/Why Do I Have to Press Every Key Twice in my Pathfinder?
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Auditory prompts are verbal output messages that you assign to individual keys, to a row or column of keys, or to a quadrant of keys, mos...
- Why won't my Word Prediction Work in my Pathfinder?
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If your Word Prediction doesn't work or you are getting an error message that says your Word Prediction Dictionary is corrupted, check the f...