Troubleshooting
Articles
- How do I Adjust the Contrast/Brightness of my Screen in the SpringBoard?
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You can adjust the brightness and contrast of your SpringBoard screen in the FEEDBACK menu.1. First go to your TOOLBOX.2. Now select theÂ...
- How do I Change my Toolbox from Spanish to English?
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When using a Bi-lingual Springboard, you may come across the toolbox switched from the English language to Spanish. This can easily be swi...
- How do I Enter/Exit Shipping Mode on My SpringBoard?
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Enter Shipping Mode:If you need to ship the SpringBoard somewhere, always put the device in shipping mode before mailing it.1.     Pre...
- How do I Install a New Software Update Card in my Springboard?
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IMPORTANT! If you have added your own vocabulary in the Springboard and you want to save it, perform a memory tranfer BEFORE you update yo...
- How do I Recalibrate the Touch Screen on my SpringBoard?
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Over time you may notice that the icons and images on the SpringBoard's screen do not speak the correct message for the icon you selected. T...
- How do I Reset My SpringBoard?
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Below are some basic resets that you can try if your device is not working properly:Â If you have been entering new custom vocabulary, turn...
- Why do I have the Letter L in my Status Area on my SpringBoard?
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If you see the letter L in your Status Area , this means that Data Logging is turned ON.What is Data Logging (also called LAM)?A clinician...
- Why does My Voice Sound Different/Why Do I Have to Press Every Key Twice in my SpringBoard?
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Auditory prompts are verbal output messages that you assign to individual keys, to a row or column of keys, or to a quadrant of keys, mos...
- Why Won't my SpringBoard Record a Message?
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If you are trying to record a message in the SpringBoard, but nothing will play back, there could be several things happening.My Device Won'...