Device Care and Repair Information
Articles
- How do I Clean my Accent? (Featured)
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Cleaning and DisinfectingNOTE: Never immerse your device in water! Cleaning the Case Before cleaning the case or the display, turn your dev...
- How do I Check the Status of my Repair?
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There are three ways to find out the status of your repair.:1. Go to the Support Site to Repair Center. Under Call Number enter the CA#...
- How do I Ship my Device for Repair?
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Shipping the device to us:PRC will cover shipping cost back for the repair of your device if the unit is still covered under warranty or ext...
- Information about the Touch Screen used on Accent 1200?
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Do not use sharp, pointed objects on the touch screen! The touch screen scratches easily and can become permanently damaged.This touch scree...
- Storing the Accent while not in Use.
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If you are not going to use your device for a month or more:· Charge the batteries to Full. · When the batte...
- Using the PRC Boxes with Film Pocket
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Recently PRC has switched our shipping boxes to a new style.The film pocket on the cardboard insert should not be cut to remove the device,...