Troubleshooting

Articles

Exploring with WordPower in PASS

Important Note: Loading WordPower into your PASS will erase any other vocabulary you may have been using.If you select one of the Load WordP...

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How do I Change What Graphics Program my PASS information is Sent to?

Preferences in the File menu allows you to select the graphics and word processing programs you want to use. The default settings for the G...

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How do I Switch from PASS Mode to Device Mode in the ECO PASS. (with Video)

How do I Switch from PASS Mode to Device Mode in the ECO PASS Software? Within your first 90 Days, you may want to try out your PASS softwa...

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How do I turn my activation beeps on?

In new versions of the PASS software for Vantage/Vanguard, Pathfinder and SpringBoard, the default for the Activation Beeps is Off.To Turn t...

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Using VTL PASS Software with Windows 98 and Windows 2000

Problem -  you received the following error:The dynamic link library gdiplus.dll could not be found in the specified path c:program filespr...

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What Happened to the Text on my Keys in theToolbox on my SpringBoard PASS Software.

On occasion, you may enter your toolbox to find that there is no longer any text on your toolbox keys.  If this happens, you must restart y...

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Why did I Receive a Windows Font Error when Installing PASS?

If you have received a Windows Font error, this usually appears when the Pass Software is being installed and other programs are still open...

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Why do I Receive Invalid Handle Value Error when Running the PASS Software....

PROBLEM: PASS has been downloaded onto your computer but when you try to use it, you often get a red error box that looks similar to the pi...

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Why is my Output Scrambled when Creating a Smart Chart?

IMPORTANT NOTE: DO NOT try to create a smart chart with Internet Explorer and/or Power Point running. You must close both prior to Creating...

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