Troubleshooting
Articles
- Help! My Core Keys are Missing, How do I get Them Back? (with Video)
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If you are in your core vocabulary and are now missing some or all of your keys, there may be a couple of setting that have been changed wit...
- Help, my Clear Display Key is no Longer Working. (with Video)
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When the Clear Display key does not work, it is usually because you have a Notebook open by accident. Whenever a Notebook is open, the Cl...
- How do I Adjust the Speaker Volume in my Vantage Lite? (with Video)
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From the Toolbox, you can quickly change the speaker volume on your device.Go to the Toolbox by pressing the key on the front of the cas...
- How do I Change my Spelling or Storing Keyboard?
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In the User Area Menu you can customize what spelling pages you wish to use as your Spelling and Storing Keyboards. The Spelling Keyboard...
- How do I Enter or Exit Shipping Mode in the Vantage Lite?
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Enter Ship Mode If you ever have to ship the Vantage device for servicing, always put the device in Shipping Mode. This will preserve the...
- How do I Install a New Software Card in Vantage Lite?
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IMPORTANT! If you have added your own vocabulary in the device and you want to save it, perform a memory tranfer BEFORE you update your s...
- How do I Recalibrate the Touch Screen on my Vantage Lite?
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Over time you may find that when you press keys, you don’t see what you are supposed to see; or you may notice that the icons and images...
- How do I Release the Vantage Lite from Shipping Mode?
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Release the Vantage Lite from Shipping Mode In order to use your device you must release it from shipping mode. Any of the following optio...
- How do I Reset My Vantage Lite?
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Your VTL is locked up and you cannot use it: Try doing these Resets first.Reset Options:Note: You will loose any un-saved work programmed...
- How do I Use the System Lock in my Vantage Lite? (with Video)
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What is the System Lock?The use of the System Lock is to prevent users from getting into the Toolbox and accidentally changing settings and...
- Using the System Lock Override Tool in System Lock Settings
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The addition of a System Lock Override tool has been added under the System Lock Menu. This System Lock Override tool has been adde...
- What is the Latest Software Version for the Vantage Lite? (with Video)
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For the best performance of your Vantage Lite, you will want to make sure you have the latest version of software loaded into your device. ...
- Why are my Messages getting Cut off and why do I Have to Select all my Keys Twice to Speak?
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Auditory prompts are verbal output messages that you assign to individual keys, to a row or column of keys, or to a quadrant of keys, mos...