Troubleshooting

Articles

How do I Adjust the Brightness in my SpringBoard Lite?

You can adjust the brightness and contrast of your SpringBoard screen in the FEEDBACK menu.1. First go to your TOOLBOX.2.  Now select theÂ...

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How do I Calibrate my Touch Screen on the SpringBoard Lite?

Over time you may notice that the icons and images on the SpringBoard's screen do not speak the correct message for the icon you selected or...

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How do I Change my Toolbox from Spanish to English?

When using a Bi-lingual Springboard, you may come across the toolbox switched from the English language to Spanish.  This can easily be swi...

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How do I Exit / Enter Shipping Mode in SpringBoard Lite?

Exit Shipping Mode:You received a battery charger in the box with your SpringBoard Lite.Plug the charger into the wall and the small end of...

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How do I Install a New or Spanish Software Card into the SpringBoard Lite?

MEMORY TRANSFER: If you have made extensive changes to the vocabulary inyour device and you want to save it, perform an MTI before you conti...

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How do I Reset my SpringBoard Lite?

Below are some basic resets that you can try if your device is not working properly:  If you have been entering new custom vocabulary, turn...

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How do I Switch User Areas in the SpringBoard Lite?

Your device has six different User Areas that contain pre-stored vocabulary. If more than one person is using the device, each person can ha...

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How do I Update my OS Software on the SpringBoard Lite?

Updating your OS Software is easily done with the Secure Digital card that you received.  This update will not effect your custom vocabular...

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What are the Different Ways to Power OFF the SpringBoard Lite?

Different Ways to Turn your SpringBoard Lite OffThe I/O button on the front of the case, Auto Power Down in the MAINTENANCE MENU and the POW...

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What is the Latest Software Version in the SpringBoard Lite?

For the best performance of your SpringBoard Lite (SBL), you will want to make sure you have the latest version of software loaded into your...

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Why do I Have a Letter L in my Status Area?

Why do I have the Letter L in my Status Area on my SpringBoard?If you see the letter L in your Status Area , this means that Data Logging...

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Why do I No Longer Hear Speech from my SpringBoard Lite?

If you no longer have sound coming from your SpringBoard Lite, there could be several things that were changed in your Toolbox that are affe...

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Why does my Voice Sound Different/Why Do I have to Select Every Key Twice?

Auditory prompts are verbal output messages that you assign to individual keys, to a row or column of keys, or to a quadrant of keys, mos...

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Why will my Springboard Lite not Record?

If you are trying to record a message in the SpringBoard Lite, but nothing will play back, there could be several things happening.My Device...

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