Help! My Core Keys are Missing, How do I get Them Back?
Video (Click play button to start.)
If you are in your core vocabulary and are now missing some or all of your keys, there may be a couple of setting that have been changed within your toolbox.
- First let’s go into your Toolbox to the Assign Core Menu.

- Now choose any key in your core vocabulary
- From your programming menu, select the SHOW ALL key.

4. Your vocabulary keys should all be present now with white backgrounds on the keys. If you see any keys that are gray simply press those keys so they turn white. Select the Text Bar at the top of the screen when all keys are active.

5. Select the OK button to exit the Assign Core Keys menu, and then choose Go To Core from the toolbox.
Are all your keys available now? If yes, Great!
If no, let’s try something else.
- Select the Tools key again and choose the Vocabulary Builder Menu key.

- You will see Updating Icon Tutor, once completed; the Vocabulary Builder Menu will appear. Select More Options or Advanced Options.

Looking at the Vocabulary Builder options, does this show OFF in the yellow box? If not, select the OFF key.

C. Now select the Save Mask Info key to exit this menu. Go To Core to see if your keys have now reappeared.
Are all your keys available now? If yes, Great!
If no, then you may need to reload a back-up copy of your custom vocabulary that you previously saved to your flash drive. If you do not have a copy of your vocabulary, then you may need to load a default copy of your vocabulary such as Unity, Word Core, or Word Power using the User Area Menu.