Privacy Complaint Policy

Effective date of policy: April 14, 2003

Patients have a right to file a formal complaint if they feel PRC has not adequately protected their privacy. This complaint must be submitted in writing to the privacy officer or may be submitted directly to the U.S. Department of Health and Human Services Secretary. The complaint must be submitted within 180 days of the event of concern.

The privacy officer is responsible for the investigation and resolution of the complaint.

PRC must maintain a record of the complaints and the resolution, if applicable, for six (6) years.